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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9562
Experience:  Computer Technician
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My new Lenovo Yoga 2 pc laptop won't turn on. Stuck in

Customer Question

My new Lenovo Yoga 2 pc laptop won't turn on. Stuck in "diagnose your pc" mode on screen.
Submitted: 1 year ago.
Category: Laptop
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

This sounds like a glitch with the settings,

Try this and let me know if it works please. Disconnect the power cord, then Press and hold the power button for 60 seconds, then release and power on normally.

Customer: replied 1 year ago.
Thanks, ***** ***** that kind of stuff. Lenovo tech thinks the operating system is corrupt. There's stuff in it I need, but it won't even open in safe mode.

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