Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi, I'm Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.
Please disconnect the cable from computer. Restart your laptop and connect this device again and check if this device is detected by the computer or not and let me know. Thank you.