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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Hp6600 will not cannot conect to my imac started about 2

Customer Question

hp6600 will not cannot conect to my imac
started about 2 hours ago
rebooted my hp and mac
shut of my airport and restarted
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is the printer connected to the computer or to the airport / router with a cable? Is the connection wireless?

What's the status of the Wi-Fi/wireless light / icon on the printer's screen?

Are you still able to make a copy from the printer's glass (not print from the computer)?

What's your Mac OS X version?

What's the error or message when printing?

Please reply at the box below to continue troubleshooting. Thank you.