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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Laptop
Satisfied Customers: 793
Experience:  Trouble shoot, repair, hardware software.
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I have a 2015 HP laptop. I have ordered 2 different

Customer Question

I have a 2015 HP laptop. I have ordered 2 different "transcend" for my computer.
Sony camera. Neither have fit the computer.
I need a 2.0 and all I can find is 3.0. adapter.
Submitted: 1 year ago.
Category: Laptop
Expert:  Quiksilver07070 replied 1 year ago.

Hello Linda, and thank you for choosing JUSTANSWER.com to help you.

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Im very sorry this happened...i know it is very frustrating not getting the parts to match up.

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Are you referring to the Sony Camera DSC-a300?

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Also, what do you mean by: I have ordered 2 different "transcend" for my computer?

Ive been doing this a LONG time and have never heard of a "transcend" device. And, all you can find is the 3.0, and you need a 2.0 "transcend"device....correct?

Can you show me a webpage of what you ordered?

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Also, Where didi you order it form? Was it a reputable company like Amazon...or Ebay?

Customer: replied 1 year ago.
I ordered it from amazon. It is the adapter that fits into the USB port on the computer and the memory disc fits into the adapter.
Customer: replied 1 year ago.
My computer has windows 7
Expert:  Quiksilver07070 replied 1 year ago.

Now i fully understand....thank you very much.

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Okay......so the adapter WILL fit INTO the computer using the USB side of the adapter.......yes?

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But the other side of the adapter, which is where the card from the sony camera would go....they dont fit together.....is that right?

Expert:  Quiksilver07070 replied 1 year ago.

Yes i am still helping you......please close the other question you have opened, and we can continue to work out of this one.

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