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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I am trying to get the pictures off my camera and on to my

Customer Question

I am trying to get the pictures off my camera and on to my Laptop. I have a Universal USB portal.....It is not being recognized by Windows 7. Help
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Did you purchase a USB charging cable only? Or Did you purchase a USB data charging cable?

When you turn on the camera, then plug it in the laptop, does the laptop make a sound?

Do you use a memory card with the camera?

What's the model of your laptop? Does it have a memory card slot on the laptop?

Please reply at the box below. Thank you.