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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My dell has a black screen, I have unplugged the unit twice,

Customer Question

My dell has a black screen, I have unplugged the unit twice, I have shut it down several times. I can not get anything except a black screen. The unit is only 3 years old. I have tried the F12, F2 and del nothing works.
Submitted: 1 year ago.
Category: Laptop
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Is this a laptop?