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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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How and how do I get one of you to look at my laptop and

Customer Question

how and how do I get one of you to look at my laptop and hopefully fix the slowness and shut downs.
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

I can access your computer via remote support and work on the issues directly. Before I send the offer and connection steps, I need to ask you a few questions first.

What version of windows do you have on your Acer?

Does it have internet access?

What speed is your internet connection?

Thank you for your patience, and response.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.