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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Lenovo laptop X1 Carbon stopped recognizing a second

Customer Question

My Lenovo laptop X1 Carbon stopped recognizing a second monitor attached via HDMI while using Windows 8.1. It previously had worked well for years. I upgraded to Windows 10 hoping that would solve the problem. The second monitor is still not working. Can
you get the second monitor to work?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

May I ask if you have verified that the monitor still works with another computer or system?

I will be standing by.

Thank you,
Jason

Customer: replied 1 year ago.
Actually I just unplugged it and plugged it back in and it worked.
Expert:  Jason Jones replied 1 year ago.

It now works on the Lenovo Laptop?

Customer: replied 1 year ago.
How about I pay you $15 for your attention.
Customer: replied 1 year ago.
works on the Lenovo.
Expert:  Jason Jones replied 1 year ago.

No worries, my help was not needed. I will send up the refund for you now. Do you have another problem that you need assistance with today that I can help with?

Customer: replied 1 year ago.
Not today but thank you very much. Always good to know you guys are there when I need you.
Expert:  Jason Jones replied 1 year ago.

Thank you. I will send up the refund for you now. If you need any help in the future and wish to work with me, please make note of my personal profile which is the following web address: http://www.JasonFixedit.com