Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. When you press F2 to access the BIOS, are you prompted for a password? And if this the password ***** you want to clear or bypass?
If yes, please tell me the following:
Please let me know by replying to me here so that I can help you further.
Please try to enter any random or guessed password ***** 3 times. Then what happens? Are you given an error code? Or is the computer shutting down?
So after entering a random password ***** 3 times, the computer shuts down. Is this correct?