Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.When did the problem start and was the computer working before this?By the sound of it Windows either failed to install Windows or failed to update Windows and is now missing operating system files required to boot up. Either way you will need a Windows installation disc to repair this. Is the computer still under warranty?Please reply using the box below.Regards,Martin
Ok, sounds like you might have to do quite a few things to get this back up and running again.The fact you have no disc drive means you will need to get an external DVD drive to install anything on it as USB isn't an option for Windows.The other thing you will need is a Windows installation disc.You can obtain both the external disc and installation disc at Best Buy. I can link you to those if you like.The alternative would be to take it into a computer shop and have them install it for you with their own external DVD drive but it might cost you quite a bit more.
Sorry if you were looking for a different answer but that's all you can do in this situation