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Ask Gary Jensen Your Own Question

Gary Jensen
Gary Jensen,
Category: Laptop
Satisfied Customers: 54
Experience:  Functional Systems Administrator at Hill Air Force Base, OO-ALC/309SMXG
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I bought an Acer and set it up with a password. I have not

Customer Question

I bought an Acer and set it up with a password. I have not used it for quite some time.I forgot my password ***** after trying every combination I am unable to open the unit as I can not remember the password.Can someone help.
Submitted: 1 year ago.
Category: Laptop
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, have you forgotten the password ***** your Windows account?

If so, are you using Windows XP, Vista, 7 or 8?

Please reply back using the Reply box below. Thank you.

Customer: replied 1 year ago.
No it appears that it is the password ***** open the computer
Expert:  Barun replied 1 year ago.

I see, you are referring to the BIOS password ***** your system.

Let me open up your question to our other experts now, who will be able to assist further with this issue. Thank you.

Customer: replied 1 year ago.
What is BIOS
Customer: replied 1 year ago.
Forget it this is too much trouble and over my head. I will hire someone locally
Expert:  Gary Jensen replied 1 year ago.

Hi there, my name is ***** ***** I have one suggestion that may work for you. Try it out. If it works, you are in! If not, you can still take your computer to a local tech. I think it is worth a try. I am going to provide you with a link which describes what to do. Make sure that you are looking at the "Most Helpful Answer" as displayed.

https://www.ifixit.com/Answers/View/110108/How+can+I+reset+bios+password#answer113393

Hope this works for you. Good Luck!

Gary