Hi. My name is***** you for your question and the opportunity to assist.
Is your user account a local account or a Microsoft account that shows your email address on the login screen?
Thanks. What is the email address that shows on the screen?
Sure. I'll contact you then on this page. Thank you.
Not a problem. Have a good evening.
Hi. Please post a short reply here when you become available. I'll receive an email notification and will replay asap.
Certainly. Thank you for the update and I hope it all turns out well for you.
Hi. Do you still need to get in to your computer?