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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I can not download anything onto my Asus laptop.

Customer Question

I can not download anything onto my Asus laptop.
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

I assume you are referring to being able to 'download' items from the Internet, meaning that you cannot access the Internet on the laptop. May I ask how the laptop is connected to your network (either with a network cable or wireless)?

I will be standing by.

Thank you,
Jason