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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have installed Win 10 on my ASUS laptop and the screen is

Customer Question

I have installed Win 10 on my ASUS laptop and the screen is black with a cursor arrow????
Submitted: 1 year ago.
Category: Laptop
Customer: replied 1 year ago.
during the download I also uninstalled SPYBOT
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  michelleclive replied 1 year ago.

HI, My name is ***** ***** i will be assisting you

Please follow the below steps

Turn off laptop by keeping the ON button pressed for 10 secs

unplug the power cord and the battery

keep the ON button pressed for 10 secs

wait for 2 mins

plug in battery and power cord

turn on laptop and let me know what screen you get