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Wes
Wes, Consultant
Category: Laptop
Satisfied Customers: 962
Experience:  20+ years experience with laptop support issues. Authorized HP, Lenovo, Toshiba, Asus, MSI, Sager, and Gigabyte partner.
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Reboot and select proper boot device or insert boot media in

Customer Question

Reboot and select proper boot device or insert boot media in selected boot device and press a key. I pressed delete and went into advance BIOS features to 1st boot device to change to the right drive but there is only one drive in there HDD:P0-
Submitted: 1 year ago.
Category: Laptop
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Wes replied 1 year ago.

Hi there, could you describe your issue a little further... it looks like your description got cut off... then I will be able to send you a request for a Live Phone Call

Customer: replied 1 year ago.
Hello
Expert:  Wes replied 1 year ago.

Hi there, could you describe your issue a little further... it looks like your description got cut off... then I will be able to schedule a Live Phone Call with you

Customer: replied 1 year ago.
My pc says Reboot and select proper boot device or insert boot media in selected boot device
Customer: replied 1 year ago.
I went into bios advance settings to select the right drive but the manufacturers drive was already selected
Expert:  Wes replied 1 year ago.

If this problem just started, it is likely the result of a failed hard drive. Any data on the drive may be lost, or it may be recoverable by a data recovery provider. In either case, the hard drive will need to be replaced and the Windows operating system re-loaded onto the computer in order for it to start working again. If the computer is old, it may make sense to simply replace it.

Customer: replied 1 year ago.
what do I do? Take it to be repaired?
Customer: replied 1 year ago.
What causes a failed hard drive
Expert:  Wes replied 1 year ago.

Age or a defect. In laptops, sometimes rough handling or travel. You can take it to be repaired, or like I said replace the computer. Smaller hard drives are usually under $100, but the labor might be an additional $100+ due to the need to reinstall the operating system

Expert:  Wes replied 1 year ago.

If you would like to discuss further, I can schedule a phone call with you in about an hour.

Customer: replied 1 year ago.
It's a touchscreen desktop all in one I'll get it repaired thank u
Expert:  Wes replied 1 year ago.

If this has answered your question, please click on a star rating or smiley before you go. If you need additional help with this subject, please type in the chat box below and hit the reply button and I will reconnect and assist you further.

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