Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello my name is***** am sorry you have encountered this kind of problem. It usually means there is a file missing at startup that allows windows to boot. You would either need a windows disk to run the repair or windows would need to be reinstalled.
Ok what exactly did you try can you give me more detail on what you did?
Ok and what version of windows are you using?
Hello and welcome to Just Answer! i am Aitizaz and i will assist you today
how did this problem arise? did you change something in windows or installed/uninstalled anything?
After you installed windows 7,have u ever used it?
OK! This is not a big deal. You would be happy to know that this is not a big problem to be resolved. To resolve the matter, you need to re-install windows 7 properly. With the current installation of windows ( from vista to windows 7), you have missed some settings or have skipped a step which has resulted in to such problem. BUT before we do anything else, please make sure that nothing is connected to the computer like USB drive or any CD/DVD in the ROM.
did you confirm that no USB device is connected to the computer and there is no disk in the CD/DVD ROM?
Then you need to actually re-install windows because it has not been written well to the hard disk. That is the reason why it is unable to load the right files. Please re-do the installation of windows 7 and the problem will go away. do you have any questions related to this?
did you FORMAT the C drive while installing windows 7?
please hold on for a while. i am working on it
can you go to BIOS?
if not, please let me know the make and model of your laptop please
please visit the following link and try METHOD 1 and METHOD 2
if that does not change the situation, please let me know
have you tried these methods?
In the given scenario, i will suggest you to take the computer to the nearest repair shop so that the expert there may install/re-install windows on your computer after making the required changes to the system and making hard disk your first boot device afterwards.