Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please try the following and let me know if the issue persists.
Remove all external devices, CDs, AC Adapter and battery from the computer. Keep the AC Adapter and battery unplugged.Hold the power button down for 20-30 seconds. (Nothing will appear on the display and none of the lights will light up.)Plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).Normally power on the notebook.If the unit does not power on, remove the ac adapter and insert the battery into the system.Plug the ac adapter back into the system, the battery charging indicator light will light up.
If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
May I know the exact response you are getting while trying to boot the computer?
S H E F I N
May I know the operating system you are using? Is it Windows 7?
Are you able to get into the login screen of Windows 10?
Are you able to get into the login screen of Windows 10? Where it asking to enter your password?
Do you have important data on your computer? Have you tried restoring it to factory settings?
You have tried removing the battery too. Right? Try the following and let me know the exact response you are getting.
Remove both battery and AC Adapter.
Insert the AC Adapter only. Then, try turning on the computer and let me know the response.
Then, remove the AC Adapter and insert the battery only.
Try turning on the computer and let me know the response.
Has the computer came installed with Windows 10? Do you have the Windows disc with you?
Please try following the instructions in the video below.
Please watch the video and follow the instructions. Let me know the response.
I apologize for the inconvenience caused to you. I would suggest you contact a local technician to get the issue fixed without losing any of your data. If we are restoring it, it will erase all the data in your computer.
I can open the question for others, so that we can check if any one has a good resolution.
However, I would suggest you contact a nearby technician to backup the data.
Did the system work at all under Windows 10 or did this problem occur during the upgrade process to Windows 10?
What is the model of the system (and serial number)?
I don't suppose you created a restore disc set before you upgraded to Windows 10?
Okay, if you did that, and you don't need to recover anything from the computer, you can put the first disc of that set in and start up the computer. You *should* be prompted to hit a key to boot from CD, if it doesn't prompt you, the boot-device order will have to be changed in the BIOS setup.
That should reload Windows 8, then you can try the upgrade to 10 again, or leave it as is.