Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Welcome to Just Answer, My name is ***** ***** I'll be helping you today. Before you updated the drivers, did both the speakers and headphones work?
I'll give you some basic steps to check the drivers and other settings. If you have already tried these steps, please let me know so we can jump ahead.On the taskbar in the lower right corner, right click on the speaker icon and select "Playback Devices". In the window that opens, you should have some options for which device you want to use. There should be an option for "Speakers/Headphones". If this is not available, please let me know what options you see.
Absolutely. I will keep this open until you are satisfied.