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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Toshiba Laptop that has 3 viruses in it ....I have

Customer Question

I have a Toshiba Laptop that has 3 viruses in it ....I have spent 6 hours with McAfee and they told me I needed to contact you to solve these issues before I can reload my virus program to that it will work....the 3 issues I have are: Win32 Chrockjet, Win64 bedep, and Adhoc bedep...I hope you can take care of these issues for me ..
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason