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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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When I turn on my Toshiba laptop, it won't boot up. The

Customer Question

When I turn on my Toshiba laptop, it won't boot up. The startup menu appears. That's it
Submitted: 1 year ago.
Category: Laptop
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What do you see on the screen, when you see the Startup Menu ? please describe it a bit.

Does the Toshiba logo appear before the Startup Menu? does the Toshiba logo appear repeatedly, or only once?