Can you tell me the model no. of the laptop and one more thing, we are Justanswer.com and we do not have any relation with Asus support.
OK, it will help me, if you tell me the number, like NX500, NX 90 etc.
Thanks, ***** ***** to remove the battery from this laptop will be little bit tough for an end user, so be carefull. I am posting a link below, where you can watch the video to take apart the laptop, in that video you will see, how to remove the back panel.