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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 2759
Experience:  Laptop repair specialist
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My recently purchased laptop 2 in 1 P55w C5204 will not shut

Customer Question

My recently purchased laptop 2 in 1 P55w C5204 will not shut down or restart. All I get is a blue screen and circular icon
Submitted: 1 year ago.
Category: Laptop
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is***** am sorry you have encountered this kind of problem. For starters can you hold the power button down until it shuts off. Then wait 15 seconds and then turn it back on and tell me what it does.

Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is***** am sorry you have encountered this kind of problem. For starters can you hold the power button down until it shuts off. Then wait 15 seconds and then turn it back on and tell me what it does.