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active1065
active1065, Computer Support Professional
Category: Laptop
Satisfied Customers: 331
Experience:  Several ears of experience fixing laptops.
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I have a recently purchased HP 14" Chromebook. I wrote a

Customer Question

I have a recently purchased HP 14" Chromebook. I wrote a document using Google Docs.
I have operating Wi-Fi in my house. When I click button to print I get no print button. I need to print this.
Submitted: 1 year ago.
Category: Laptop
Expert:  active1065 replied 1 year ago.

Hi,

Welcome to Justanswer. There are couple of questions i need to ask before helping you to fix the issue.

1. Can you print anything else of the printer.

2. Do you get any error messages after clicking print. What exactly happens?

Customer: replied 1 year ago.
Can't print anything. No error message either
Customer: replied 1 year ago.
Happy to pay. Thought this was a scam of recurring charges
Customer: replied 1 year ago.
Waiting for phone call. Want it now. Please.
Expert:  active1065 replied 1 year ago.

Hi,

I am sorry i couldn't catch you up earlier. When would be a right time for you to appear online. I want to remote login to your chromebook and fix the issue. At present it's really hard to pinpoint out the exact issue. The fault could be either in your chromebook, or printer.

P.s: I am in central time zone.