Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your email issues. Since you are still able to access your Outlook account automatically in your computer, it means that your working password ***** saved and remembered there in that computer. Your best option is to scan and reveal that saved password ***** use it to access the account on your phone.
If you are using a Windows computer, I can help you scan and dig and reveal the stored password. Can we do a remote session so that I can retrieve your saved password ***** you watch?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option. A rating is only required when we are finished.