Hello and thanks for your question. I look forward to assisting you today with the best answer possible.
Would you like me to remote in your computer and work on the issue directly ?
What is the operating system of your computer?
Remote session is very transparent you can see what I do on the screen and you can stop me anytime with the press of a button.
It will be convenient for you without having to answer my follow up questions. The issue will be resolved faster. You will save time
Please press Windows key + R key.
Then type in "Devmgmt.msc" without quotes in the run command box.
Does it open Device manager ?
Now double click on mouse and other pointing devices.
Then right click and uninstall all the devices under it.
When you right click you see a pop down menu.
In that you will see the Uninstall option.
This is very easy no need to take it to a shop and get charged in hundreds of dollars.
Anyways, if you want I will process a refund for you.
No need to be afraid of.With remote support, you can see everything I do on the screen, and you can stop any time using your mouse. And we have an A+ rating at the Better Business Bureau website:http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
You will get the refund--Don't worry!
Thanks for using JustAnswer.