How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Laptop Tech Your Own Question
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 36610
Experience:  Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
30037186
Type Your Laptop Question Here...
Viet - Laptop Tech is online now
A new question is answered every 9 seconds

In trying to access my email, all of a sudden the screen is

Customer Question

In trying to access my email, all of a sudden the screen is very big and I can't get it smaller.
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you press at the same time the two keys Ctrl and - (minus) on your keyboard in order to increase the font size? Press a few times as needed.

(Also, pressing at the same time the two keys Ctrl and + (plus) would increase the font size.)

Please reply at the box below. Thank you,