Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Did you have a password ***** you upgraded to windows 10?
What happens when you try to? Did you have a hotmail/live/outlook account?
OK do you mean you can not get into your yahoo or the laptop? I thought you were trying to get into the laptop but you just mentioned going a round about way to get into your email? The reason I asked if you had a hotmail/live/outlook account is windows 10 uses your Microsoft account as the user log in and password ***** you have one.
Hi, and thank you for asking your question.
Are you unable to log in to your Windows 10 user account itself? If so, do you see any email address listed at the logon screen now?
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