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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Something called secure synch wizard started showing up on

Customer Question

Something called secure synch wizard started showing up on my laptop. HOW DO i get rid of it?
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.
Hi,
I'm sorry about the issue. When does this issue usually occur, i.e., when you turn on the computer or when you open a particular program, etc.?
What is the model of your Internet/wireless modem/router device?
Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.
Expert:  Viet - Laptop Tech replied 1 year ago.
Do you have a windows or mac computer? And/or what's the brand/model of your computer?
I do live online support. Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you? Please reply at the box below. Thank you.