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Is it the windows password ***** the Hard Disk password ?
Must be hard disk cause I can't access anything
Do you see the password ***** after the windows loading screen or before that ?
I'm sorry to say I have a bad news for you.
The password ***** which you see is for the BIOS password.
If the BIOS password ***** ***** there is no way to reset it to enter the BIOS configuration.Because, setting a Bios password ***** the master Hard drive password.You have only one option.The laptop needs to sent to the manufacturer and will need to be serviced to have the system board and hard drive replaced.It may require Proof of purchase, and this repair is not covered under the warranty.
Thanks for the help. I will buy a new one.
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