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Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6002
Experience:  I have been fixing computers since last 7 years
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LAPtom is getting start up repir message 6.1.7600.16385 blue

Customer Question

LAPtom is getting start up repir message 6.1.7600.16385 blue screen. want to try to get into it to save info before tring the factory re-boot. Done F6, F2 baterery removal trick etc. No access and keeps on shuting down
Submitted: 1 year ago.
Category: Laptop
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed.

Please reply at the box given below and type your queries/result at the box given below.

Please tell me about your computer operating system. Windows Xp/vista/7/8/10

What is the make of the laptop. HP, Dell, Acer, Toshiba or other.