Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello my name is***** am sorry you have encountered this kind of problem. Usually when this happens it means the hard drive is not able to proceed or the bios is getting stuck. Can you shut down the machine and remove the battery for me by chance?
Remove the battery and then power the machine on. Also have you loaded an operating system on the new hard drive yet?
No you can put it back in. What kind of software are you loading into the drive? Is it the original recovery software by chance? Or a windows disk?
Ok put in disk on and restart and push F12 tell me if you get any options. You may have to push it repeatidly when you see the HP screen come up.
Let me know what happens
Ok what is the model number of this machine I need to see what triggers the boot options on your model.
Ok restart the machine and this time push the esc key when you see the hp logo and tell me what is listed.
OK you didn't push it a few times at all and it's not giving you any boot options when doing this?
Hi there and welcome
I am really sorry about that. I can work with you on this.
Do you still need assistance with this problem?
Which version of windows was installed on it?