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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 32149
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My HP Pavilion dv7 was working fine. I tried to do a System

Customer Question

My HP Pavilion dv7 was working fine. I tried to do a System Restore this morning (last automatic Windows Upgrades did not fully install), so I chose a Restore Point of 9/4. System will now not boot up. Per the screen's directions, I put my Windows 7 disc in, but I'm now in a loop. Screen says to put in System disc (I did) buy then it just goes back and forth, telling me that a required device is not available.
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

Which version of windows did it have before all these problems started? Windows 7