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Ask Shefin Your Own Question

Shefin
Shefin, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 4936
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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Speaker is not working on acer aspire

Customer Question

speaker is not working on acer aspire
Submitted: 1 year ago.
Category: Laptop
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the make and model number of your computer?

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

Customer: replied 1 year ago.
acer inspire E1-470P-6659, windows 8.1 and yes you should be able to access it remotely
Expert:  Shefin replied 1 year ago.

Hi,

Please go to the link below, click Download listed under All-In-One: TeamViewer full version, so that I can access your computer.

https://www.teamviewer.com/hi/index.aspx

After installing it, let me know the ID (E.g 578 467 234) and password (E.g. 2345).

Thank you.

S H E F I N

Expert:  Shefin replied 1 year ago.

Hi,

Please go to the link below, download and install the latest audio driver for your computer.

http://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_v6.0.1.6865_W8x64_A.zip?acerid=635124976729937245&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E1-470P&OS=ALL&LC=en&BC=ACER&SC=PA_6

Let me know if the issue persists.

Thank you.

S H E F I N