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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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We have an HP laptop and the screen was going bad. My son

Customer Question

We have an HP laptop and the screen was going bad. My son replaced it with a simple you tube video but now the mouse and keyboard dont work. And idea how to fix what wasnt broken before?
Submitted: 1 year ago.
Category: Laptop
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Did your son remove the keyboard ribbon cable connector and the touch pad clip connector before replacing the screen ?

Regards,

Customer: replied 1 year ago.
I think he removed it after, but he did follow a you tube video having him remove the connectors to better install the new monitor.
Expert:  Md. Sadique replied 1 year ago.

Did he re-connected them back after replacing the screen or he missed it ?