I am the person that will be helping you today.
Just to be clear, are you wanting to change from Windows 10 back to Windows 7 or 8.1? I ask because the last update that was sent out a few weeks ago was the update to 10, not to 8.1
I will be standing by.
The remote request is $45 because it will require a bit more of my time.
After you accept the service for the remote tech support, the remote link will be posted here.
What do you mean?
Okay, thank you. I will be standing by awaiting your return.
I work a good 90 hours per week, every day. I will be here when you return. Thank you.