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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 2759
Experience:  Laptop repair specialist
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I have a Toshiba laptop and I wanted to know if I could

Customer Question

I have a Toshiba laptop and I wanted to know if I could still order parts for it because I have to always have it plugged in to charge or otherwise it won't work.
Submitted: 1 year ago.
Category: Laptop
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is ***** ***** I will do whatever I possibly can to help answer your questions. What is the model number of this laptop and so I understand what kind of problem are you having with it exactly. Usually you have to plug it in to charge. Is it not charging the battery?

Customer: replied 1 year ago.
Do you need the satellite number the part number or the serial number? And no I just learned that you can take the battery out today but I usually have my laptop I always have it plugged into the wall
Expert:  Charles A. Roberts replied 1 year ago.

I would need to satellite number and the part number there should also be a model number. Does the battery charge at all and if it does as soon as you unplug the machine does the battery deplete?

Expert:  Charles A. Roberts replied 1 year ago.

I have not heard from you can you tell me if the last info request was correct?

Customer: replied 1 year ago.
No sorry I was work! Still having the issue.
Customer: replied 1 year ago.
Thank you
Customer: replied 1 year ago.
Okay
Customer: replied 1 year ago.
My laptop is still not working should I replace the battery? Or is it another issue?
Customer: replied 1 year ago.
Can you call me tomorrow?