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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Dell Vostro 3550 running Win 7. Scheduled auto

Customer Question

I have a Dell Vostro 3550 running Win 7. Scheduled auto install for windows 10 last night. This morning shows only a bluish screen. Did a hard restart and win 10 icon and small white moving circle appeared for about 30 sec and then back to bluish screen. I tried to restart in Safe mode using pushing power button and then tapping F8 key but nothing happened. Advice please? Thanks!
Submitted: 1 year ago.
Category: Laptop
Expert:  Md. Sadique replied 1 year ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.
I'm sorry to say the Automatic installation didn't happen properly.
Would you like to revert back to windows 7 ?
Regards