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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I need to reset the password acer laptop and it's asking

Customer Question

Hi, I need to reset the password ***** my acer laptop and it's asking for removable media!
Any suggestions on how to solve this please?
Thank you
Submitted: 1 year ago.
Category: Laptop
Expert:  Byron replied 1 year ago.
Hi. My name is***** you for your question and the opportunity to assist. If the password ***** been forgotten the options are to re-install Windows and start fresh or create a password ***** disk that will allow you to regain access to the computer.
What version of Windows are you using?
Since the urgency of this question has been set as Low I think it best we discuss this over the phone this afternoon.
Expert:  Byron replied 1 year ago.
Hi. If you're available please reply with a contact number and I'll call you right away.