Hi,I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
Please follow the steps given below:
Turnoff the laptop.Disconnect the power cord.Now unplug the battery. You can turn it over to remove the battery.Hold down the power button on the laptop for 1 minute.Now, connect only power cord and restart it and let me know the output.
Keep me posted by replying at the box given below.