How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

My 4 digit pin # was somehow changed on my acer laptop.I

Customer Question

My 4 digit pin # ***** somehow changed on my acer laptop.I can't get into my computer.what can I do?
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your Acer laptop?
Does it have windows 7 or 8 or 10, etc.?
Does it give you any other option besides the 4-digit pin number, such as a password *****?
Does it show an email address at the login screen?
Please reply at the box below. Thank you.