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Richard Hall
Richard Hall, Microsoft Certified
Category: Laptop
Satisfied Customers: 249
Experience:  Chief Information Officer at Spectrum Contracting Serv.
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My Dell laptop makes a clicking sound when I try to turn it

Customer Question

My Dell laptop makes a clicking sound when I try to turn it on, and it will not turn on. I have to take out the battery and sometimes when I put the battery back in the computer, the computer will start up.
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard Hall replied 1 year ago.

Hello,

Can you provide me with the model of your dell laptop???

Also, for starters, try removing the battery altogether and starting the computer on DC/AC power only.

See if you are able to start with consistency in that manner?

That will get us started in the right direction.

Richard