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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Satellite C50 - A series does not go to the password

Customer Question

My Satellite C50 - A series does not go to the password ***** screen. It has the initial screen but then when I click or tap it goes blank. It is charged and plugged in. Please help. Anna Domanska
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it have windows 7 or 8 or 10, etc.?

Does it let you shut down /restart the computer?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
I am sorry; I've made a mistake by requesting your help and I was too hasty in giving my payment info. I'd like to cancel. I already fixed the problem myself.
Expert:  Viet - Laptop Tech replied 1 year ago.
Great. I'm glad you got it working. We are canceling / refunding this for you. If you need help with anything else, please come back any time. Thank you for the update.