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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 14408
Experience:  10+ years of both work experience and education.
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My Toshiba laptop running windows seven is stuck in shut

Customer Question

My Toshiba laptop running windows seven is stuck in shut down loop
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
You can force a shutdown by holding down the power button for 15 seconds. Please, press the power button for 15 seconds or until it turns off. That should get you working.
I look forward to hearing your feedback concerning whether or not that worked for you.
I hope to hear back that the shutdown loop is no more.
I will be standing by,
Jason