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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9376
Experience:  Computer Technician
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I have a Microsoft Surface Pro 3 Tablet/computer. I 't seem

Customer Question

I have a Microsoft Surface Pro 3 Tablet/computer . I don't seem to get it switched on.
When I touch the Windows logo on the right hand side of the screen it feels like it I vibrating
Submitted: 1 year ago.
Category: Laptop
Expert:  Randy Computer Tech replied 1 year ago.

Hi,
My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .
I am sorry to hear that you are having this issue.
Please follow these steps> Connect the power adapter to the Surface pro and then press and hold the power button for 45 seconds.

Customer: replied 1 year ago.
I tried the prosedure and nothing changed
Expert:  Randy Computer Tech replied 1 year ago.

okay, try this next please>Try holding down the Power button and the Volume up button for 15 seconds. Then, wait a few seconds, and tap the Power button again. [Note: you only have to tap the power button to turn it on, don’t hold it down]