I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
The Doc to PDF program/toolbar is spyware. Different types of spyware require different types of removal instructions.
In this is the case, you can run the program found at the following site: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
- Download, save, and install that file.
- Run the newly installed program (Start button > Programs > Malwarebytes > Malwarebytes
- Click the Perform Full Scan option and click the Scan button
- When the scan is complete, click ok and then click the Show Results button
- Click the Remove Selected button
- Click Ok
Once that is complete, you will be all set.
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