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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I purchased a Toshiba Satellite P55-A5312 laptop computer.

Customer Question

I purchased a Toshiba Satellite P55-A5312 laptop computer. It came with Windows 8. I do NOT like Windows 8, and I want it replaced on this computer with Windows 7? Can this be done, and can Windows 7 be purchased to perform this task? Tim Hoffman
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Yes, you can. However, Microsoft and local stores do not sell Windows 7 any more; you would have to buy a windows 7 disk / license online like at eBay website. I don't recommend to install Windows 7 because it costs, and you will not get warranty support from Toshiba, and it takes time and it's complicated to do this.

I have a better and fast solution. I can make windows 8 look like windows 7 and easy to use like windows 7.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you.