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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I guess I forgot my password and each time I ask you say you

Customer Question

I guess I forgot my password ***** each time I ask for help you say you have sent a Code to my email address but I never receive it. My Skype name is: cliff.burr1 and my email address is:***@******.*** Can you help me recover my account please?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.

Hello,

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.

When you ask the website for the reset link, does it state that the reset link has been successfully sent?

I will be standing by.

Thank you,
Jason