Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I advise you to go to
and see whether ACPI BIOS are enabled and in working order. (Look under System Devices, in that branch, if not near the top of the main listing.) If some problem is found there (for ACPI relates to powering-on powering-down shutting-down operations as set in your Power Options or similar Control Panel apple) then you may have to either adjust ACPI settings in your BIOS Setup, perhaps... or else, reinsall ACPI BIOS drivers supplied by Toshiba for your specific laptop model.
(I cannot yet advise you on what drivers, or where to obtain them... or even, whether or not they are designed to be Windows 10 compatible yet... because you have not indicated your Toshiba Satellite laptop's exact model #, which would be needed for me to do a search for such replacement driver(s). So please use the Reply function, and let me know. Thanks.)
It may fail to respond again, if it did so once - and the upgrade may have been coincidental on the first failure.
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