A. There are two types of password ***** Windows 10, a local user account and an online Live Account password ***** windows uses.If you are using the Online Live Account to login, please go towww.live.com and login there. If you are not able to login there, please change your password ***** clicking forgot your password. You can than use this new password ***** your computer.
Also, please tell me if you have very important data/files stored on the computer?
What is the make of the computer? HP, Dell, Acer, Toshiba or other.