How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I have an ASUS c300 chromebook. When I shut it off and turn

Customer Question

I have an ASUS c300 chromebook. When I shut it off and turn it back on, the cursor arrow is nowhere to be found. How do I get the cursor arrow to show itself. Is there a trick?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for givingus an opportunity to help you. I am Jins here to assist you. Please rememberthese things when we deal with your issue. It may take more than onestep/answer to solve a problem. So If my answers don’t work or if you are notsatisfied, please don’t Rate my answer as Bad or Poor Service,but please Reply back to me by clicking the “ContinueConversation” or “Reply” button and I will gladlycontinue to help. Remember, only Rate answer after you are 100%Satisfied. Please do not rate an answer,if you are not satisfied.

If you connect an external mouse do you getting the pointer ?



Customer: replied 1 year ago.
Expert:  Jins M. N. replied 1 year ago.

Okay, Did you installed any updates before this issue ?